Frequently Asked Questions (FAQ)
What is ClientScanner?
What is ID validation?
How do I sign up?
Is my data secure?
How do I update my payment information?
My payment didn't go through. What should I do?
What is your refund policy?
How do I start a new scan?
Your software does not do scanning against home affairs and check for proof of address - don't I need this?
What Sanctions List do you scan against?
What is an Adverse news scan?
What is a PEP scan?
How do I reset my password?
How long does it take to receive support?
I found a bug. How do I report it?
How do I upgrade my plan?
How do I cancel my subscription?